F.A.Q's
Where can I buy DS3Club merchandise from?
From the Club Shop. In here you will see all the items we have for sale.
Is this item in stock?
If the option is there to purchase an item, that means we have it in stock. We usually over run stock so we always have extra in, but on the rare occasion we run out of an item, we will remove it from sale until it is back in stock.
How are the items sent?
All items are securely packaged and sent out 1st class via Royal Mail.
I've paid for my item, when will it arrive?
All items purchased from the shop are made in-house. We aim to send orders within 10 working days, usually sooner.
Will you keep me updated about my order?
Once your order has been placed, a notification should be sent to the email address you've registered with. As soon as your order is dispatched, we'll let you know via the same method!
I have received the wrong item/something is missing. What should I do?
In the rare case that you receive an incorrect order, please don't hesitate to get in touch with us here and we'll do everything in our power to put things right.
Where does my Money go?
Well the obvious answer is to pay for your item. The cost covers your item, postage, packaging & PayPal fees. Any additional money we make is spent on running & maintaining the forum. As well as organising many social events, we also use any saved money for the development of new items (Cutters on stickers & clothing etc)
If you have any other questions, please feel free to reach out to us or the community here.
From the Club Shop. In here you will see all the items we have for sale.
Is this item in stock?
If the option is there to purchase an item, that means we have it in stock. We usually over run stock so we always have extra in, but on the rare occasion we run out of an item, we will remove it from sale until it is back in stock.
How are the items sent?
All items are securely packaged and sent out 1st class via Royal Mail.
I've paid for my item, when will it arrive?
All items purchased from the shop are made in-house. We aim to send orders within 10 working days, usually sooner.
Will you keep me updated about my order?
Once your order has been placed, a notification should be sent to the email address you've registered with. As soon as your order is dispatched, we'll let you know via the same method!
I have received the wrong item/something is missing. What should I do?
In the rare case that you receive an incorrect order, please don't hesitate to get in touch with us here and we'll do everything in our power to put things right.
Where does my Money go?
Well the obvious answer is to pay for your item. The cost covers your item, postage, packaging & PayPal fees. Any additional money we make is spent on running & maintaining the forum. As well as organising many social events, we also use any saved money for the development of new items (Cutters on stickers & clothing etc)
If you have any other questions, please feel free to reach out to us or the community here.